FAQ

FREQUENTLY ASKED QUESTIONS
Where does BEYZILLA deliver?

BEYZILLA provides delivery across India, subject to courier service availability at the customer's location.

How can I contact BEYZILLA?

You can contact our customer support team through:

Phone: +91 995440165
Email: support@beyzilla.com

How can I check my order?

Order and shipment information will be provided through the applicable order confirmation and tracking process where available.

Can I cancel my order?

Cancellation may be requested before dispatch, subject to our Cancellation Policy and order processing status.

Can I return a product?

Eligible products can be returned according to our Refund & Return Policy and applicable product-specific conditions.

What if I receive a damaged product?

Please contact BEYZILLA customer support as soon as possible and provide your order details and photographs/videos if requested.

What if I receive the wrong product?

Contact our customer support team with your order number and photographs of the received product so that the issue can be reviewed.

How are refunds processed?

Eligible refunds are processed after the applicable cancellation/return process and verification. The refund is generally issued through the original payment method.

Are all products returnable?

Not necessarily. Certain products may have product-specific return conditions, which will be displayed where applicable.

What currency does BEYZILLA use?

Our website primarily displays prices in Indian Rupees (INR).